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Additional Info |
Janene McAteer
299 Sunrise Ridge Road
Coudersport, PA 16915
E-Mail: janene@zitomedia.net
Home: (814) 260-9093
SUMMARY:
Versatile in process, project and administration management. Skilled in leading teams and contract negotiation. Verbal and written communications are a strong point. Proficient in Word & Excel. Skilled typist. I am extremely versatile. Great under pressure. Able to multi task, seamlessly. Impeccable work ethics. Additional administrative skills I possess are Expense Voucher Reporting, Time Reporting, Typing, Filing, Receptionist, Shorthand/Transcription, Dictaphone Machine, and Power Point. Comfortable handling administrative support for large groups.
LEVEL(3) 4/23/2007 - Contract Expired 4/23/08
AMO Provisioning (Contractor)
- Provisioner -
Data Input
Project manage orders
Data base maintenance
Troubleshoot problems/concerns on orders
Analyze/research and troubleshoot data integrity, if encountered
Negotiate time lines
Perform initiation of or resolution to Escalations
Demonstrate good communication skills, verbal and written
Possess Excel, Word knowledge
Customer contact via phone and/or e-mail
LEVEL(3) 12/06/2006 - 03/30/07
Service Delivery Coordinator-MACDS (Contractor)
- ECCP Project -
Spreadsheet maintenance
Use/knowledge of multiple company systems
Excel, Word knowledge
Heavy telephone customer contact
Project management
AT&T Project/Process Management 1980-2004
International Private Line Services
- Supervisor - 1996 - 2004
Contract Negotiation
Submitted proposals to Overseas Counterparts
Negotiated and planned the cable layouts of International Private Line Networks
Skilled in team leadership
Out of the box thinking “normal procedure”
Inter & intra company teaming
Network Operations Center
- International Console Supervisor - 1991 - 1996
Network management
Ensured optimum utilization of network
Received and resolved Customer Complaints
Retrieved and analyzed data
Inter & intra company teaming
International Routing
- Assistant - 1988-1991
Data base updating
Coordination of regional projects/rehome
Real time data input into live machines
Update and maintain Digit Translation Tables
Troubleshoot Customer Complaints.
Team leadership skills always demonstrated
Assistant Traffic Engineer
- Data Input - Report Retrieval/Analysis/Creation - 1985-1988
Data Input
Heavy typing, phone use
Scheduling of meetings
Managed Superior’s calendar
Data retrieval and analysis utilizing various reports
Extensive systems user. Knowledge of system use and understanding of data produced
Plan development and implementation
Team player, close inter & intra company teaming
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